Frequently asked questions


  1. What is the difference between an 'Original' and a 'Canvas Print' or 'Art Print'?
    An 'Original' is a unique, handmade work of art, while a Canvas Print or Art Print is a reproduction of the original artwork, printed on canvas or paper.

  2. How long will it take to receive my order?
    Every piece of artwork is produced specifically for you upon order. For orders within the Netherlands and Belgium, you can expect a delivery time of approximately 5–10 business days. International orders may take a bit longer, depending on the destination country. Once your order has shipped, you will receive a track & trace.

  3. How can I track my order?
    After shipping, you will receive a tracking number via email. You can use this number to track your order via the shipping service (e.g., PostNL, UPS, DHL).

  4. Can I cancel or change my order after it has been placed?
    We process orders quickly, but if you would like to cancel or change your order, please contact us as soon as possible via info@siriousart.com. We can only change or cancel an order as long as it has not yet been put into production.

  5. Are the product colors on the website the same as in real life?
    Although we try to display the colors as accurately as possible, color variations may occur due to screen settings or lighting.

  6. What should I do if my order arrives damaged?
    Contact us within 7 days via info@siriousart.com and send photos of the damage. We will send a replacement product or offer another solution.

  7. Do you offer international shipping?
    Yes! We ship within Europe. Shipping costs and delivery times depend on the destination country and are displayed at checkout.
    Would you like an order shipped outside of Europe? Please contact us via info@siriousart.com, and we will be happy to look into the possibilities.

  8. How can I pay for my order?
    Payments can be made via Visa, Master Card, iDEAL, Shop Pay, American Express, Maestro, Unionpay, Apple Pay, Google Pay, Bancontact during the checkout process.

  9. Can I get a refund if I am not satisfied with my product?
    We offer a refund within 14 days of receiving your order if you are not satisfied. Return costs are at your own expense, unless the product is defective.

  10. What materials are used for the products you sell?
    We use high-quality materials, such as premium canvas for prints and high-quality art paper for paper prints.

  11. How can I use a discount code?
    During the checkout process, you can enter your discount code in the “Discount code” field to apply the discount.

  12. How can I contact you if I have a problem with my order?
    You can reach us via email at info@siriousart.com or via our contact form on the website.

  13. Can I have a personal artwork created?
    Yes, in addition to the existing collections, Sirious Art also creates personalized artworks. Together, we will translate your story, memories, or ideas into a unique line-art piece. On the Custom design page, you can read more about the possibilities and how the process works.

  14. What are the different sizes of the available artworks?
    We offer a wide range of sizes, from 50x70cm to larger sizes such as 100x150cm. Specific sizes can be made upon request.

  15. Can I have the artwork framed or customized in other ways?
    Yes, we offer framing options and can customize artworks to your liking. Please contact us for more information.

  16. Does the artwork come with a hanging system?
    Yes, indeed, all of our canvas prints and wall circles come with a hanging system so that they can be hung up immediately.